I need help
I need help last night my glasses were perfect but when I woke up I turned them on and only loaded the logo of the start and the screen remained black it's been like this for two days DantteCMD
Forum Discussion
5 Replies
Hi there DantteCMD,
We came across your post and would love to lend a hand get you back up and running, to do that could you please send us a private message so we can run through some troubleshooting steps with you?
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Hope to hear from you soon, so we can get you back into the Metaverse!
Hey!
I have the same problem and I’ve already tried some troubleshooting, but nothing works. Could you please help?Hello lucasjavier.g!
We’d be more than happy to help resolve the issue you’re experiencing. Please feel free to reach out to us via private message so we can look into it further.
Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!
Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!
At start up mine just has the spinning logo and that’s it. I’ve tried restarting, resetting, and let the battery die and recharge. Nothing has worked.
Hello Iluthian,
We're here to help and would love to assist you with the issue you're facing. Just send us a private message, and we'll take a closer look right away.
Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!
