I need major help for a friend
My friend is going through a rough time his oculus quest 2 headset is now starting to turn by itself when he plays and it’s getting to him he also said something about a identity management error so ...
Forum Discussion
Sorry for the grammar I’m busy trying to help I ment to say turn off
If the headset is still turning off mid use please try out the following steps:
1. Make sure the headset battery is not low
2. Confirm if the customer is getting any errors or warnings
3. Hard Reboot the headset
- Hold down the power button and volume down button for 30 seconds until you hear the boot-up sound
- If the boot-up sound is not heard:
- Hold the power and volume (-) button down simultaneously until the boot screen loads on your headset.
- Use the volume buttons on your headset to highlight "Boot Device" and press the power button.
- Use the volume buttons on your headset to highlight Yes and press the power button.
4. Remove any unsupported third-party accessories that may affect boot (such as external battery packs, accessories that plug into the USB-C port, etc.)
If that doesn't resolve it, please send us a private message so we can provide further steps!
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