Forum Discussion

dlw.150352's avatar
dlw.150352
Honored Guest
29 days ago

I need someone from Meta support to contact me.

My Quest account was disabled today and I cannot find any way of contacting anyone to get an explanation of why or to appeal this baseless decision. 

I've been searching for a way to contact Meta regarding this, but when I log in it only tells me that my account was disabled and there is no way for me to appeal this. It literally will not go anywhere but the "your account was disabled" screen.

Can a real person please contact me regarding this issue? I will be happy to provide the actual email address used for the disabled account at that point.

I really do not want to have to go through the court system just to get a resolution. 

4 Replies

  • steve_40's avatar
    steve_40
    Visionary
    29 days ago

    Try this page, click "My issue is not listed here". It is email support only, there doesn't seem to be any live chat links for account issues. If it requires you to be logged in, you might have to try creating another account.

    • Choleni's avatar
      Choleni
      MVP
      29 days ago
      steve_40 wrote:

      If it requires you to be logged in, you might have to try creating another account.

      I guess, he already did that..... otherwise he wouldn't be able to post in the forum😁

      • steve_40's avatar
        steve_40
        Visionary
        29 days ago

        True - but given how often Meta logins implode, I wasn’t entirely ruling out the possibility that he fought his way in through a glitch‑portal and only gets 30 seconds of forum access before the universe corrects itself.