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Diegoelgoat's avatar
Diegoelgoat
Honored Guest
7 months ago

I need to delete my vr account

Hi I have a account suspended and that is a account I want to delete so can please get customer service please and thank you

 

2 Replies

  • Deleting your Meta Account:
    Log in to Meta Account Center: Access the Meta account center using your Meta account credentials.
    Navigate to Account Ownership and Control: Go to Personal details, then Account ownership and control, and select Deactivation or deletion.
    Confirm and Delete: Review your information and confirm the deletion of your account. 
    Removing Additional Profiles from the Headset:
    Open Meta Horizon Mobile App: Use the mobile app to manage profiles.
    Manage Profiles: Tap on your device, then Manage profiles, and select the profile to remove.
    Follow Instructions: Follow the on-screen prompts to remove the profile.
    Factory Reset (Alternative): A factory reset will also remove all profiles and data from the headset. 
    Important Considerations:

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey there, Diegoelgoat

     

    If you encounter any difficulty with the self serve deletion option please do not hesitate to drop us a PM and we can take a closer at things on our end.