Forum Discussion

0shinoShinbu's avatar
0shinoShinbu
Honored Guest
1 month ago

I want invite my friend to by a quest3 with my referral link, but i cant find it

This is my interface.Please help me to create a referral link,thanks!

 

5 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hi 0shinoShinbu!

     

    We are so excited to welcome your friend to the amazing world of VR! We love to see you are enjoying your experience that much that you have decided to recommend it to a friend and we are more than happy to help.

     

    First I would like to tell you a little bit more about how our device referral program works:

     

    • To send a referral, you must have a Meta Quest 2, Meta Quest 3, Meta Quest 3S or Meta Quest Pro registered to your Meta account.
    • Your friend must be a new Meta Quest user in order to get the referral credit. 
    • Your friend's device must be a new Meta Quest 3 or Meta Quest 3S. 
    • Both your account and your friend's account must be registered in a country that's supported by Meta Quest. 

    From the screenshot you sent, we can see that you are trying to send an app referral link instead of a device referral. Don't worry — we've all been there! To send a device referral link, please follow these steps:

     

    1. On your phone, open the Meta Horizon app.
    2. Tap Menu at the top of your Horizon Feed.
    3. Scroll down, then tap Referrals below Payment and subscriptions.
    4. Tap Copy to copy your unique referral invitation link, then share it with a friend on the platform of your choice. You can also tap Share to select from sharing options on your device.
    5. Your friend will receive your referral invitation link. They must accept the invitation, purchase a new Meta Quest device (Meta Quest 3 or Meta Quest 3S) and activate the device using a new Meta account.
    6. You and your friend will each receive the promotional Quest cash when your friend has activated their headset.

    We really hope this helps! If you do have any more issues, please do let us know. And don't worry, we're always here to help!

    • 0shinoShinbu's avatar
      0shinoShinbu
      Honored Guest

      I just have app referral link and no device referral link here,so im wonder it`s there anything wrong about my account?

    • 0shinoShinbu's avatar
      0shinoShinbu
      Honored Guest

      I think I might have found the reason.I registered my account in Hong Kong or somewhere else.I have now returned to my country, which is supported by Meta Quest.So can you help me fix my account?This really helped me.Thank you!

      • MetaStoreHelp's avatar
        MetaStoreHelp
        Community Manager

        Hi again,

         

        Thanks for getting back in touch, so we can look into this with your further could you please send us a private message.

         

        Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

         

        Looking forward to hearing back from you soon!