Forum Discussion

Moonyaxe's avatar
Moonyaxe
Honored Guest
1 month ago

I would like to leave PTC

Good morning! I would like to get out of PTC due to the following reasons: headset shutting off mid session, sometimes headset refuses to power off, menu music continues playing when menu isn’t in view. Thank you. I will await your response.

 

13 Replies

  • Maccyb123's avatar
    Maccyb123
    Expert Consultant

    I think you must go to the Meta website on your pc where you can register or unregister for the PTC program.. I haven't ever joined so I'm not sure if I'm totally correct. I can't find any option on the headset so I'm assuming that's where you do it. 

  • Hi Moonyaxe​ 🙂

    In the mobile app - there where you've enabled PTC😉 - just toggle it off. 

    Actually, a factory reset should follow to bring you to the latest build version, but recently I heard, people stuck on the PTC version until the next build versions is rolling out.🙄

    About the music...... íf this happens in browser, youtube and so on, the sound gets muted if you expand the window using the 4 little arrows under the window.

    • Moonyaxe's avatar
      Moonyaxe
      Honored Guest

      It says PTC is currently full. Please apply later.

      • Choleni's avatar
        Choleni
        MVP

        Moonyaxe​  This means PTC is currently full ........

        ................ and that you are NOT in PTC.🙃 You are on the build version.