and meta cam quest keeps stopping.
These are the messages i'm getting on my headset. I've done a soft reboot. what do these messages actually mean, how can i fix it?
There must also be away of saving purchases and data so its not all lost if a factory reset is done??
Any help would be great. thank you.
Hi Ratmanting​ 🙂
Your purchases are bound to your account, not to the headset. You won't lose them if you do a factory reset, you just have to download them again.
Also, you don't have to start the games from the scratch because your game progress is saved in cloud backup - not all games, though.
You find your cloud backups here
Before performing a factory reset, you can try if the update tool can fix your issue.
Thank you for replying and and help.
The reboot has been done but can't seem to reconnect the headset, as says it can't pair?
Ratmanting​ Does the headset still appear in the mobile app?
