yeah so like just btw the serial number thingy only works if u use the BOX one not the controller one or the headstrap one or the whatever other numbers u found lying around bc meta only listens to the BOX sticker for the support robot thing and everything else just goes nope cannot support this device or whatever it says lol so like if u still got the box use THAT number bc the headset number inside the headset doesnt count either for some reason idk meta logic but thats how it is and if u dont have the box then the system just wont let u thru no matter how many controller numbers u type in just saying so u dont keep fighting the serial numbers like a boss battle that cant be won but if u wanna hassle support without sn then u cn go here mabe next time rite down yr 2FA recovery codes yeah lol