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Azamtunio's avatar
Azamtunio
Honored Guest
6 months ago

INSTAGRAM ACCOUNT CONNECTED WITH HACKER META HORIZON ACCOUNT

My email got hacked and until I realized within 24 hrs. time, the hacker changed my email to another email on my instagram account than he connected some sort of Meta Horizon account, once I realized, I changed my email back on instagram account as well password changed and 2F authorization done but I am unable to remove the connected account added by hacker.

Whenever i try to remove this meta horizon account from my instagram, they are asking to set new password for this meta account because standalone meta account without password cannot be used in instagram, if i try to create password than the verification goes to hacker meta horizon account which i dont have access.

Any solution????

1 Reply

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  • marinakh.924's avatar
    marinakh.924
    Moderator
    5 months ago

    Hi Azamtunio,

     

    We’re sorry to hear that your Instagram account was hacked, however as community managers we aren’t able to assist you with this directly.

    We can help with Meta Quest related issues but unfortunately we lack the ability to assist with Instagram account issues.

    The best place to go to get help with your account is here.

     

    We will be closing this thread now since there’s nothing else we can do to help. 

    Thanks for your understanding.