Forum Discussion

SteamMorgan2025's avatar
SteamMorgan2025
Honored Guest
4 months ago

Is there a way I can fix this "Request Not Completed" issue on the meta store?

I currently bought a meta quest 3s a few days ago, and then I tried to buy some games just to realized it wasn't processing the purchase but rather would show an notification that says "Request Not Completed

 

We noticed something unusual and, for your security, this request couldn't be completed. Please try again later, or visit our Help Center." I've contacted their customer service but still hasn't got anything that solved my issue with this, is there anyone here who got a solution for this? I would appreciate it 

games
issue
payment help
Store
store bug

3 Replies

  • KlausAizen's avatar
    KlausAizen
    Honored Guest
    4 months ago

     You can reach for the support and they will fix this it has to be an issue with the payment and they have all of the tools to activate it again.

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager
      4 months ago

      Hi there SteamMorgan2025, thank you for your post!

       

      As our very helpful friend and MVP Choleni has mentioned, as well as our rising star KlausAizen, in order to have a further look into this we will need you to send us a private message. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! 

       

      Please remember, you must be signed into the community first to send us a private message.

      We look forward to hearing from you!