You can reach for the support and they will fix this it has to be an issue with the payment and they have all of the tools to activate it again.
Hi there SteamMorgan2025, thank you for your post!
As our very helpful friend and MVP Choleni has mentioned, as well as our rising star KlausAizen, in order to have a further look into this we will need you to send us a private message. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us!
Please remember, you must be signed into the community first to send us a private message.
We look forward to hearing from you!
Hey MetaStoreHelp​ I also need help with Request not completed. Please help!
Hi Monke.123456​ 🙂
MetaStoreHelp​ is not reachable through the forum currently.
Go HERE to contact support via email, chat or WhatsApp.
Also, read this:
https://vrpupu.us/2025/09/12/meta-store-purchase-request-failed-2025/
Can you help me too I had the same problem for a year now I even tried switching payment methods and tried adding my payment method through the meta quest store.
Hi AidenMontaque​ 🙂
MetaStoreHelp​ is not here, they haven't replied to any user's post since months.
Contact Meta support via email, chat or WhatsApp HERE
Same here
Hi assasin.harry.bob​ 🙂
MetaStoreHelp​ is absent from the forum since months. They won't reply here in the thread or to PMs.
Contact Meta support via email, chat or WhatsApp HERE
Hey sorry, but i also have this issue and all support has done is told me to wait. Meta needs to just remove the "error"
They fix this problem for you?
