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YellowPanda24's avatar
YellowPanda24
Honored Guest
2 months ago

Issues with turning on boundary settings

Even after repeated attempts to draw and define roomscale boundary, it's always setting boundary off. Is this a common issue with quest 3? If not kindly let me know the resolution to enable me to define boundary 

3 Replies

  • Hi YellowPanda24​ πŸ™‚

    Do you have the boundary set to roomscale in the quick settings?

    There was a bug a few months ago which sets the boundary automatically to stationary after an update.

    I'm not sure, if this issue still persists...... to me it does not.

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hi there YellowPanda24 !

     

    We heard you were having some issues with your boundary settings and thought we'd drop in to offer some assistance.

     

    We've got a couple of terrific guides you can take a look at. One is for setting up your boundary, and the other is a really good troubleshooting guide for your boundary!

     

    In this case, we'd recommend taking a look at your initial boundary settings, and making sure it's set to roomscale. This will let you set up your own boundaries, but we recommend a space at least 2 meters by 2 meters (6.5 feet by 6.5 feet).

     

    We really hope this helps!

     

    • Maccyb123's avatar
      Maccyb123
      Superstar

      To the people at MetaStoreHelp . I just want to say that having experienced community help forums on devices I've owned over the years, this has, by far been the most helpful, knowledgeable and useful forum yet. Some complain, there are always complaints and even some habitual complainers, however I think you are providing excellent help most of the time. I've seen some occasionally difficult situations that some users have required help from other users to pressure meta to fix something specifically and to Meta's credit they did provide a solution to one particularly difficult situation that I remember. Anyways, generally I do want to give kudos to you guys who work hard to solve problems, after AI could no longer help !😁