Known Issue - Rainbow screen artifacts Natively and PCVR

I still have this problem on version v83.0 assembly 5156385.7950.520. White stripes appear when I press the meta button and the menu appears. I don't understand the reason for the colored stripes to appear because they appear less frequently and at random times. 

14/02/2025 same problem

Quest 3 purchased 01/02/2025 used only hours.

v72 S.O.

Any solution o return to Amazon?

Can confirm still an issue on V72 Quest Pro.  Been a problem since I got this headset 8 months ago.  Meta, come on.

Hey guys - chiming in to also say that I've been facing this issue for over a year now. It's indeed embarrassing that this is still a problem. It's insane they've been so complacent in not fixing this - despite the fact it affects new Quest 3's and Pros, as well as Q2 users like myself.

I made a post on Reddit, showing the other posts on this thread, but of course people immediately brushed it off. Doesn't shock me. I'll continue to push to get this fixed via other outlets.

Here's a recording. (click to view), which I literally took about a year ago at this point - it remains an issue, just as obnoxious as it is in that video. Need photos? Here's some I just took yesterday:

These were visible in Virtual Desktop (the dev's stated that this has been an issue since v53 - Meta's had an entire year and 19 software updates to take care of this issue). Can confirm I've seen these in multiple standalone games as well. It's 100% tied to GPU usage. Meta has overclocked this far beyond stable clocks.

I will continue to pursue this until Meta gets this taken care of.

We've all exercised so much patience and we are getting blue-balled with constant claims of "oh we'll look into it" just to never hear back or see any progress. I apologize if this comes across as harsh, but get it together. This shouldn't be an issue present on brand new $500 devices.

I've of course contacted support - they provided an OOW 64GB Quest 2 headset for $150. Guess how much those cost on eBay! $44.

I've been a customer of Meta for years now - starting with the CV1. Then the Rift S, which - surprise - exhibited a hardware failure on me less than a year after purchase. Support ran me around the ring to get it replaced. Then Q2 after that, which was fine during warranty - and now here we are. This'll be the last time I will ever purchase anything from Meta, doubt they care though.

Truly hoping this gets fixed for everyone affected.

LordArceusNathanSudo

Apologies for the ping - but it's clear this issue isn't actually a priority. We appreciate your cooperation in getting this fixed, our headsets have been borked for a year at this point.

I already know I'm going to be asked this - even though it's already been asked a billion times - so here you go:

How is still still a problem? And support is still asking for software versions? What a joke. I returned mine a year ago over this issue and I thought about buying another one now, but I guess I won't. I know it's a software bug because it was fine the first 2 weeks I owned the headset about a year ago. Embarrassing.

I am having the same issue for the last year. Kept RMA'ing my headset until my warranty was expired. Every refurbished headset I received all exhibited that occasional random pixel flicker issue.

Hey there, Superspidersam and welcome to the community forums!

If you'd like me to forward your details on to the engineers as well then please confirm:

Thank you for responding with those details, KaiaKiuti 🙂

I have forwarded yours and Ki80's details to the tech team 🛠

If anyone else in the thread can weigh in and provide their details then that'd be greatly helpful 🙂 I will update you guys as and when I get an update 🫡

Come to think of it, this issue isn't specific to PC VR per se. This issue can occur when watching movies via some standalone video player in very high resolution (like 1080p 3D movies). So maybe Meta shouldn't totally ignore this. I can understand PC VR doesn't bring any money to Meta since they are selling the hardware at a loss and app store commission is where revenue is. But since this affects video player apps which are arguably some of the most compelling use cases for these headsets for mainstream users - maybe it should not be at the bottom of issue priority list.

Hey everyone 👋

I can see this rainbow artifacting is still affecting you long after when I'd hope there'd be a fix for it. What I'll do is I'll collect some details from anyone still having this issue to forward onto the engineers so they can re-evaluate the issue 🛠 

We are on v69 now so just make sure that your Quest is updated before forwarding on your details. Also make sure your PC meets the Quest Link requirements. If so, please confirm: