After downloading the latest V-79 version something I noticed that after turning on the headset and after the meta logo disappears the vision gets really glitchy, this did NOT happen before the update.
Seems like everything smoothed out with my headset so thank you.
R**
[edited for privacy - this is a public forum]
I've had a couple of v79,1031 updates with different build numbers. I noticed a small glitch with the first one, similar to yours but very brief, the next day I got a second update, and the glitch disappeared. I'd say it's just temporary, hopefully the next one will fix it. 🤞
Hi BrooklyNite74,
We came across your post and would love to lend a hand to get your display working properly again.
If the issue is happening frequently, please first of all create a bug report, if you are having issues doing this on your headset, you can make on via the Meta Horizon app:
Menu at the top of your Horizon Feed.Then we would recommend trying our Software Update Tool, this will install the most recent software available for your headset. It is super easy to use just select your headset and follow the on screen instructions.
If you are still having issues, please send us a private message so we can look into this further with you!
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Hi again BrooklyNite74,
Just checking in to see if you still need any help?
If you do please don't hesitate to get in touch!
Seems like everything smoothed out with my headset so thank you.
R**
[edited for privacy - this is a public forum]
That's great to hear Robert!
We are glad that everything is back to normal and the steps we provided helped you get back into the Metaverse once again.
If you have any further questions or issues please do not hesitate let us know.
We wish you a nice day and a continued amazing time in the Metaverse.
