Forum Discussion

Hotelsdevil's avatar
Hotelsdevil
Honored Guest
21 days ago

Left controller issue, and unable to contact support

Hello! My left controller is only 2 months old, no physical damages, or water damages and yet. Nothing. It won’t turn on or give any feedback from a fresh battery, or one that’s working in the right controller.

when I try contacting support through the support options, it will not allow me to contact support at all. The website does not register my device to my account…

 

Does anyone have any ideas on what to do, or know of an email or number to call to possibly bypass the annoying we sit to finally contact support?

Thanks!

Contoller
Meta Account
Meta Quest 3

2 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    21 days ago

    Hey Hotelsdevil

     

    You're in the right place. We would like you to come and contact us privately so we can collect your account details.

     

    Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    Thanks