Forum Discussion

Honored Guest

9 months ago

Locked out of account due to lost 2FA - recovery ONLY asks for 2FA Code

Hi everyone, I really need help. I recently reset my phone and lost access to the authentication app that was linked to my Facebook 2FA. Now I’m completely locked out of my account. Unfortunately,I...

2 factor authentication

Facebook login problems

Help with 2fa deleted

locked out

MingZhen96

Honored Guest

9 months ago

MetaStoreHelp I'm desperately need help! Please🙏

MetaStoreHelp
Community Manager
9 months ago
Hey MingZhen96,

We can see you're having trouble accessing your Facebook account! Here at Meta Quest Support, we deal exclusively with Meta Quest VR issues and don't have any access to Facebook accounts.

However, we can direct you to this page which contains direct support for troubleshooting 2FA login issues over at Facebook!
We hope this helps and if you do have any Meta Quest-related queries in the future, you know who to call.