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rurioresearches's avatar
rurioresearches
Honored Guest
28 days ago

Loud, long beep from my Oculus Quest

Hello. I couldn't seem to find much content on this issue online, so I'm looking to discuss it here. I bought this second-hand Oculus Quest from someone that has been using it until recently around mid August, and have been using it for development in my research. I would spend around 8 hours developing per day, and I did notice that the headset would get hot sometimes. A few days ago, a system alert notifying that the device's fan wasn't working properly. I was worried about it so I stopped using it for long hours at the time, but when I turned the headset on and tried putting on my head, it made this loud, singular beeping noise that never seemed to end. The sound stopped when I turned the headset off. After a while, I turned the headset on and it didn't make any noise, but I was too scared to put it on my head, so I just turned it off again. 

Is this headset dangerous to use? Can I still keep using it? I'm really troubled on this because my project with a deadline will really be stuck because of this problem. I would be thankful if even just one person would reply to this T-T

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey there,

     

    We saw your post and wanted to lend a hand!

     

    Experiencing issues with the Quest Headsets fan not working properly isn't ideal, especially when your on a deadline for a project. We would love to provide you with the assistance needed to get this issue resolved, all we ask is that you reach out through PMs so we can gather a bit more information on the problem! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

     

    Next, click "Send a Message" to privately message us!

     

    Please remember, you must be signed into the community first to send us a private message.
     

    We hope to hear from you soon!