Forum Discussion

RocketCookie's avatar
RocketCookie
Expert Protege
2 months ago

Meta Horizon App (Android) Instant Crash after Update

Hello, Last night before going to sleep, I thought I'd check for new updates and quickly updated my Meta Android app. What a mistake... I had been using the app just before, browsing the Store, ever...
android only
App
Horizon+ phone app
quest 3
subscrownic's avatar
subscrownic
Explorer
2 months ago

Also doesn't work for me and my friends phones, I use a S9+, they use a S21. Just got myself a Q3S, and was excited to mess around, but now I have an expensive brick :D

steve_40's avatar
steve_40
Honored Visionary
2 months ago

It seems to be affecting older Android phones. Try using a newer phone or tablet, or an iPhone or iPad if you can.

  • subscrownic's avatar
    subscrownic
    Explorer
    2 months ago

    Annoyingly the newest android phone/tablet i can use is my friends S21, and I don't have access to any iOS devices at all. Really hoping they fix this soon.

    • steve_40's avatar
      steve_40
      Honored Visionary
      2 months ago

      Contact official customer support here, choose the "chat with customer support" option and let them know. The more people who report, the sooner it will get escalated.