Forum Discussion

Borntowinbig's avatar
Borntowinbig
MHCP Member
4 months ago

Meta Multiverse Coin Purchase issue

I purchased meta coins twice for $19.99 I showed receipts and different user names requested. I was then told to download a file and select share , everytime they said file was ready . I would click on the link and the process did not go through six times. This process is broken and I’m left with out coins and can’t get my funds back. 

2 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    4 months ago

    Hey there Borntowinbig 

    We'd love to help resolve the problems you're having with purchasing Meta coins, for us to do this, we'd need to look into various areas of your account. Can you kindly contact us privately so that we can review this for you?

     

    Steps on how to contact us privately:

    • Please select our name to get to our profile page, or click here: Community Support
    • Next, click "Send a Message" to privately message us!
    • Please remember, you must be signed into the community first to send us a private message.

    We look forward to your message coming through!

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    4 months ago

    Hi there Borntowinbig,

     

    We just wanted to check in to see if you still need any help?

     

    If you do please don't hesitate to get in touch!