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ToXXuS's avatar
ToXXuS
Protege
5 months ago

Meta Q3 and 2nd user Portal to Admin's Home environment

I use Quest 3 

2 users

When the headset is started not by the administrator in his home environment sees through the "windows" the admin's home environment, restart or shutdown does not help

Sometimes the "portal" zone becomes static - and 2nd user can pull out the windows from this block 

 

2 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey ToXXuS.inside

     

    Thank you so much for bringing this to our attention. We want to make sure all our users have the best experience possible, so we truly appreciate you letting us know when something isn't working as it should. If you could please submit a bug report, our engineers can take a closer look right away.

     

    Thanks for sharing that video with us! Based on what we're seeing, it looks like you might be on v81, which is only available to users in our Public Test Channel. To check if you're enrolled, just go to your Settings, then select the Beta tab. If the Public Test Channel toggle is on, that's it! If you'd like to leave the PTC, you can do so through the Meta Horizon app. Instruction on how you can opt out of this feature can be found here.

     

    We hope this guidance helps you out going forward and if you have anymore questions please reach out again. We are available 24/7 to assist and advise you.

  • How can it be V81?πŸ˜…

    1:13 I'm showing v79

    Besides, as I understand it, v81 no longer has different home environments - only the background is in a new interactive HE