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ziipzaaapM16A4's avatar
9 days ago

Meta Quest 2 Black screen after Boot logo finish. Tried Factory Reset. Didn't Fixed it.

Hello Team,

I am writing to report a critical issue with my Meta Quest 2.

The Issue: When I power on the device, the Meta/Oculus boot logo appears as normal. However, once the logo fades, the screen goes completely black. The backlight is on (the screen is glowing black, not off), but no menus, guardian, or controllers appear. After a short time it goes in Standby despite the headset still being worn. The headset plays the startup sound, with the logo but there is no visual output afterwards.

Steps Attempted: I have already attempted a "Hard Factory Reset" via the bootloader menu (Power + Volume Down). The reset process completed successfully, but after rebooting, the device returned to the same black screen state.

Thanks in advance

1 Reply

  • when i use the sideload update process it tells me i am already on the newest version