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pickleman242's avatar
pickleman242
Honored Guest
9 days ago

Meta Quest 3 lost all tracking

my meta quest 3 lost all headset and controller tracking. I have factory reset it 7 times and the same problem occurs every time. you can use the head set for about 1 minute and then all goes south. I have booted it and checked for software updates. The tracking is so bad that I can't get to my home screen to reset or disconnect my controllers or guardian. 

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hello pickleman242,

     

    We understand how frustrating it can be when your Meta Quest 3 headset isn’t tracking properly, especially after you’ve already tried a few solutions. We’re here to help you get back to enjoying your experience as smoothly as possible.

     

    Sometimes, tracking issues can be caused by the environment around you, things like lighting, reflective surfaces, or even room layout. We recommend checking out this guide for helpful tips and additional troubleshooting steps that might make a difference.

     

    If you’ve already tried those and the issue persists, don’t worry, we’re happy to take a closer look with you. Just send us a private message so we can explore some other options together. You can do that by selecting our name to visit our profile page, or simply click here. From there, choose “Send a Message.” Just a quick note: you’ll need to be signed into the community to send us a message.

     

    We're eager to hear from you!