Forum Discussion
Hi Trustnoire,
We understand how this can hinder your creativity when recording content. Properly capturing your gameplay is important, and we want to ensure that you can do so without any hassle.
We appreciate you have already done some troubleshooting yourself, here are a few more things you can try to see if it helps:
- Make sure your headset is completely up to date
- Ensure the volume is not muted or turned down too low.
- Test with multiple games/apps. Try recording audio in different games and apps to see if the issue is specific to one app or a general problem.
- Check Microphone in-game. Some games have their own audio recording settings. Ensure the microphone is enabled within the game itself.
- Reset Microphone: Settings > System > Sound > Toggle Microphone
If this doesn't resolve it you can try hard rebooting the headset using the below steps:
- Turn off your headset completely.
- Hold the power and volume (-) button on your headset down simultaneously until the boot screen loads on your headset.
- Use the volume buttons on your headset to highlight Boot Device and press the power button.
- Use the volume buttons on your headset to highlight Yes and press the power button.
If the issue persists please let us know and we will be happy to help troubleshoot further.
Well you said to let you know and I'm letting you know this does not work bro. I've tried a lot of stuff I've hardly booted my head and said changed all my audio settings and camera settings and it's still not working and I'm not factory resetting. I've heard that doesn't work. And I don't have a headset plug-in port. I'm on a side user. So like not the main VR user and I'm not on PC. I'm stand alone.
- J4YF1N3 months agoHonored Guest
i think being a side user may be the issue
im having the same problem and im a side user