Meta Quest 3 not connected to Horizon Account - so I cant use Support - what to do?

Thanks for the fast reply. 

But I don't understand why this takes more then a week. This should normally take seconds or milliseconds even. 

If this can't be fixed then there should be an easier way to open a support ticket without a device registered. I mean issues occur at the start with new technology with higher odds then later. 

For me... if my device is registered automatically shortly I will take the normal support way. But this takes so much time that I was not sure whether this is normal.