Hey Thoralf, thank you for your post!
We understand the concerns with your registered headset, as well as your access to our Support Channels, and we're happy to help!
First of all, once your headset is registered, it can take a few days to register, but it will appear for you soon so please keep an eye out for now. However, regarding Support, we realise it's concerning for you, however, if there's anything at all we can help with, feel free to PM us here and we can take a look.
All the best!
You're correct that this shouldn't have taken as long as it has so far, which we understand is really not ideal, and we'd like to take a look if there's anything we can help with.
For us to help, slease select our name to get to our profile page, or click here, and next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
