I sent this account a private message four days ago and asked again two days later.
No help until now.
VR Device two weeks after registration not on the support site visible.
Thats pretty sad and not professional.
Hi Thoralf 🙂
I saw posts from MetaStoreHelp In the past days, saying they aren't able to reply to PMs.
Something is going wrong with the message system on forum, currently. I'm having issues with that too.
I don't know, if this is a temporary situation, but maybe it's better you go directly to support.😉
You can do that via email, chat or WhatsApp here:
Hey there Thoralf
Thank you so much for bringing this to our attention. We would love to assist you with this!
We understand that it can be concerning that your device doesn't show up as registered on our website or when you're trying to log in using your device serial number. At this time, we would like for you to send us a private message to help you with this query. Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message". Please remember, you must be signed into the community first to send us a private message.
Hear from you soon!
