Forum Discussion

NeonMacaw2729's avatar
NeonMacaw2729
Honored Guest
23 days ago

Meta quest 3 s problem

How can i be banned 30 days when i not have try game because i not can connect meta quest 3 s yet. 

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hello there NeonMacaw2729!

     

    We saw that you are having an issue with your account being banned even though you have only had your headset for a couple of weeks, so we would like to ask you to please contact us privately so we can have a closer look into this with you.

     

    You can contact us privately when you click on our profile picture on the top right corner and click on message, please be aware that you have to be signed in to contact us.

     

    We hope to hear from you soon!