Meta quest 3 wont turn on, wont charge.
My meta quest is still under warranty. It said it needed a update and then turned off. It never turned back on. It will not charge. It will not do anything. No lights pop on when I try to charge it. ...
Forum Discussion
Hi there, dredre21!
We saw your post about your Quest 3 not charging and thought we'd offer our assistance!
Thanks for letting us know what troubleshooting you've completed. This is a big help! Here are a few additional checks that can help when your headset isn't charging/doesn't turn on:
- Remove any unsupported third-party accessories that may affect battery charging or consume power (such as external battery packs, external fans, etc.)
- Attempt to charge the headset for 2 hours.
- When in use, your headset will consume power faster than it can charge. The headset must be left powered off or in a sleep state during charging.
- Computer USB ports will not provide sufficient power to charge the Quest 3, resulting in a very slow charge or failure to charge at all. The headset must be connected to a wall outlet using the provided power adapter
- Try charging the headset with another power adaptor
- If using a facial interface accessory, try charging the headset again without the facial interface accessory. Some facial interfaces may block the proximity sensor which can impact the power of the headset.
- If using the Elite Strap with Battery or any third-party accessories. Disconnect the Elite Strap with Battery or any third-party accessories and try charging the headset again.
- Try charging from a different source (another wall outlet)
If this doesn't resolve things, please send us a DM and we'd be happy to provide additional assistance. To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.