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emirmilaerdogan's avatar
emirmilaerdogan
Honored Guest
28 days ago

Meta Quest 3s lost tracking

I was going to play on my headset but when i booted it i got a error saying tracking is lost.

I tried rebooting and everything plus got No Command error then it got fixed.

Played on it for more than 10 minutes while playing it was lagging more than usual and got the same error. I have no idea what to do please help.

3 Replies

  • Hi emirmilaerdogan​ 🙂

    maybe one of the tracking cameras is defective? If you still have warranty, contact support via email, chat or Whats App HERE

    If your warranty has been expired, look for a headset repair service like "Fix my Oculus" (if you are in the USA) or another one in your country.

    Btw. you'll get the "no command" error if you press "volume up"  instead of "volume down" when attempting a factory reset

  • The problem is i bought it in germany and i am not in usa so no warranty and i know no command error somehow it got fixed. As i said i can play on it but all the time. Thank you for trying to help.

    • Choleni's avatar
      Choleni
      MVP

      emirmilaerdogan​  You have two years warranty in Germany.

      I know that.... I'm german 😅

      So, if you still in that window, contact support with the link that I gave you in my previous post.