So my partners meta quest 3s isn't charging or turning on she has tried other cables and such the headset is only 10 days old, cant factory rest it as it doesn't show on the phone app and pushing the power button doesn't do anyting
need help as i cant afford to buy another one for her
Hi Leoneclipse 🙂
You have warranty.
Since it's only 10 days old just bring it back to where you bought it and get a working one.
the issue is because it was bought on door dash best buy wont do anything
as it wasn't bought vie best buy's website they won't take it back
meta has said to post it back to them, but my partner has no way to print out the lable and has no transport at all to get to a fedex to post it >_>
In this case, you'll need to find a way to send it back to Meta.
Your partner will need to open the email with the label on a PC with printer access and somehow get it to FedEx... or find someone to do it for her.
Sorry, but I don't see any other option.🙁
