Maccyb123 wrote:
I cannot understand why they put 2 different serial numbers as it's confusing.
Maccyb123 because the serial number on the box is for the whole set - headset, left controller, right controller. You only need this number for all of the parts to claim your warranty, instead of looking in batterie compartments or on the headset for the individual serial number of each part.
Actually, the idea isn't that bad....... problem is, nobody knows about it.😂😂
There is no "please, insert serial number fom the box" or a note on the box to keep the number(take a photo or write it down) which would prevent people from getting frustrated when they try to claim their warranty.🤷♀️