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ThatMoonShroom's avatar
ThatMoonShroom
Explorer
6 months ago

Meta quest browser log-in

I am trying to sign into the online browser but every time it says log into my Facebook account im prompted with a verification process. I am signed into Facebook on my mobile device just fine and only the vr website asks me for a verification. Which I CANNOT complete because it has no camera for me to take a picture with. I cannot purchase any online games for this frustrating reason and it is threatening to delete my Facebook in 90 days if I cant complete the verification. Which is impossible to do. 

Quest 2

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  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    6 months ago

    Hi there ThatMoonShroom,

     

    While we would love to help it appears the issue is with Facebook verification, we don't have access to their systems but we can point you in the right direction.

     

    If you would click Here it will send you to the Facebook Help Centre, If you do have any problems with your Meta Quest account don't hesitate to get back in touch privately as we would need to gather some information!

     

    If you have any other issues don't hesitate to get back in touch!