Hello Liam_reyes123,
We totally understand how frustrating it must be to keep running into issues with the Meta Quest Link application, especially after you've already tried all the available troubleshooting steps.
Since you've already done so much on your end, we'd love to take a closer look and help you get this sorted. To do that, we'll need a few more details, and the best way to continue is through a private message. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!
Looking forward to hearing from you soon.
Clicked the button and it says "User Not Found." Sorry for the late response, but just confirming this issue is still happening and preventing me from using the link and enjoying the platform.
Hello Liam_reyes123,
Thank you for reaching out again and letting us know that the problem persists.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
I'm currently logged into my account, but when I try to access certain features it gives me an error saying my user cannot be found. I’m unable to continue because of this issue. I just want to resolve it so I can play normally again.
I pressed the link provided, and it opened correctly, but there is no button or option that says “Talk to us privately.” Because of that, I can’t continue with the support process.
Can you please guide me on what to do next or provide another way to contact support?
We completely understand how important it is for you to get this resolved quickly, and we realize it may feel unusual not to see the option to reach our support team directly.
Since private messaging isn’t available in this case, the best way forward is to connect with our online support team through this link: Meta Help & Support.
Once there, you’ll be able to reach one of our agents who can assist you further. We know these situations can be frustrating, but our team is ready to help ensure you get the support you need.
