Meta Quest Link app install failure

Hello there, thank you for posting!

We can see that you are having some issues getting your Meta app working with your headset. We will suggest some steps you can take to fix this issue. First of all, please check the link provided here for our list of requirements for PCVR. Please ensure your PC meets these requirements. If your PC meets these requirements, then please follow the steps below to ensure your app is running correctly.

• Ensure that the Windows local user account name does not contain special Unicode characters (For example: / \ [ ] : ; | = , + * ? < >)
• Check and stop the Oculus VR Runtime Service
• Open the Microsoft Services Console (start > search > services.msc)
• Verify the Oculus VR Runtime Service status is not running (Right click - Stop)
• Verify the Oculus VR Runtime Service Startup type is Automatic (no delayed start)
• If the service startup type is not showing Automatic: Right click “Oculus VR Runtime Service,” Select “Properties,” change Startup Type to “Automatic”
• Find and delete this folder:
• C:\Users\user\AppData\Roaming\Oculus\sessions
• Delete the contents of these folders:
• C:\Program Files (x86)\Oculus\Downloads
• C:\Program Files (x86)\Oculus\tmp
• Start the Oculus VR Runtime Service from services.msc

We hope these steps have helped. If you are still having issues, after trying them. Please follow the steps below to contact our support team privately. 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

Next, click "Send a Message" to privately message us!

Please remember, you must be signed into the community first to send us a private message.