Forum Discussion

HippoRift's avatar
HippoRift
Expert Protege
5 months ago
Solved

Meta Quest Link App startup: sometimes very slow, sometimes it autostarts, sometimes it doesn't

I'm not quite sure when this started happening, but it's regarding the Meta Quest Link App starting automatically when I boot up my PC.

Sometimes, after I log in to Windows, there it is, running happily.

At other times it isn't.  In which case I start it up if I need it.  Or it will sometimes start up by itself if I activate the headset.

Sometimes it can take a very long time (up to about a minute) to start, displaying a small window with a Meta Logo and a rotating standby ring.

Is this normal?  Is there an issue?

I preferred it as it was before - i.e. I start it when I choose to.  I see no need for it to be running on my PC when I'm not using the headset, and really Meta should provide a "run on Windows startup" option in the app's settings to enable the user to choose.

I am aware that this can be achieved by changing the status of the Oculus VR Runtime Service, but this is not something users should be expected to have to do.

 

  • HippoRift's avatar
    HippoRift
    5 months ago

    I don't know the reason, but this appears to have stopped happening.  Thank you for your help and patience.

6 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hi there HippoRift,

     

    We came across your post and would love to lend a hand!

     

    We would recommend checking in your Windows startup folder to find out if the Meta Quest Link app is in there, if it is you can disable it so it will only run when you launch it yourself!

     

    If you run into any other issues please don't hesitate to send us a private message so we can provide further troubleshooting!

     

    Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

    • HippoRift's avatar
      HippoRift
      Expert Protege

      Good day.  Thank you for your reply.  However, the app is in neither the local user or all users Startup folders.  It doesn't appear under the "Startup apps" section of the Task Manager either.  

      I am using Windows 11.

      Do you have any comment on the ocassional very slow startup?  I think it might due to the app not finding the headset (e.g. if it's turned off), which I usually connect using a Link cable.  Is this behaviour known and/ or expected?

       

      • MetaStoreHelp's avatar
        MetaStoreHelp
        Community Manager

        Hi again,

         

        Thank you very much for having checked your startup folder and the Task Manager. Please send us a private message in order for us to look further into this.

         

        To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

         

        We look forward to hearing from you!