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Katastrophix's avatar
Katastrophix
Honored Guest
5 months ago

Meta Quest Link login failure

I have an account through the Meta Quest Link, and I know it works as I have signed in recently in friends machine. I have installed the software on a proper, brand-new Windows 10 install. When I click 'Login', my browser opens to 'https://auth.meta.com/language', but nothing pops up to confirm the login, and nothing happens on the Meta Quest Link software. When I wear the headset, I can see the 'Please Log In' message. I have tried:


1) Updating Windows 10 to the absolute newest version, including optional updates

2) Re-installing the Meta Quest Link software.

3) Resetting my Facebook password and making sure my account can be logged into on a separate device

4) Changed my default browser between Chrome, Firefox, Edge, OperaGX, and Internet Explorer.

5) Installing and re-installing the AMD Adrenalin GPU chipset drivers.

6) Completely re-installing Windows 10 from scratch.

Despite all above attempts, the login page simply refuses to acknowledge or allow my Meta Quest Link software to login.

login
login help

4 Replies

  • Katastrophix's avatar
    Katastrophix
    Honored Guest
    5 months ago

    For those who also have this problem, I can only guess that the solution is to check your DNS / Adblocker and see if it is blocking 'meta.graph.meta.com'. I unblocked this domain, retried my login, and the correct page came up asking if I wanted to continue as [NAME].

    • brightverne92's avatar
      brightverne92
      Honored Guest
      5 months ago

      How did you do that? I'm having the same issue but I can't find where to unblock this domain

      • Choleni's avatar
        Choleni
        MVP
        5 months ago

        brightverne92​ 

        maybe just disable your antivirus software and firewall for a moment. It might just blocking the log in page.