Thank you for the fast reply, but it seems you assume the whole ordeal was 30 min and did not notice the "3-4 h of a customer's valuable time" part.
Here is the math since it is unclear: 1) order item at Meta store (20 min), 2) get cancellation email (15-30min), 3) Search forums and find Meta support contact to chat to explain the issue (1h), 4)check my credit card if there is a problem (20 min), 5) search online why the shipping address could be an issue (20 min). 6) Register and post the issue here (40 min).
My point is, Meta is a top AI player and should know how to flag the issue at or before order submission so it can be corrected, not after it is confirmed. I am sure other shoppers experience similar frustration; therefore I posted here. I am traveling, and most other retailers deliver to my PMB box, so the "standard practice" assumption does not apply to every situation.
Of course, retrying my order with a different shipping address shows that the coupon is invalid for my account now. Thanks, Meta, for canceling my Xbox Game Pass promotion!
OK. Thanks. There is a lesson here my friend. Don't overestimate the power of AI. 😁 I hope you get everything fixed!
