Forum Discussion

teewrexx's avatar
teewrexx
Honored Guest
5 months ago

Mic not working only in Horizon World

I've tried restarting the headset. My mic works in other apps like vrChat. I'm unable to mute myself in Horizon, it just tells me to open settings and allow the app, but the mic option is grayed out. I have no options to turning my mic back on in that app. How can i fix it??

Horizon
horizon world
Mic
mic bug

3 Replies

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager
      5 months ago

      Hello teewrexx!

      Thank you for sharing your issue with your microphone in Horizon World, we understand this can be very disappointing and alter your Meta Quest experience.

       

      For this, we kindly ask that you reboot your headset and submit a bug report within the Horizon Worlds app:

      Hard Reboot the headset:
      Hold down the power button and volume down button for 30 seconds until you hear the boot-up sound.

      If the boot-up sound is not heard:

      1. Hold the power and volume (-) button down simultaneously until the boot screen loads on your headset.
      2. Use the volume buttons on your headset to highlight "Boot Device" and press the power button.
      3. Use the volume buttons on your headset to highlight Yes and press the power button.

      Submit a bug report:

      • Open the Horizon Worlds app.
      • Then, while holding both controllers, press down simultaneously the A&B buttons on the right controller and the X&Y buttons on the left controller.
      • Pressing all four buttons will start the process of the bug collection.
      • Please include as much detail as possible and what you have done in attempt to resolve the issue.

      If you continue to experience this issue, please feel free to send us a PM or open a ticket with Meta Store Support.

      Thank you!

  • steve_40's avatar
    steve_40
    Consultant
    5 months ago

    I'm unable to mute myself in Horizon

    Note that you can quickly mute and unmute the microphone in Meta Horizons World by double-clicking the menu button on the left touch controller.