My account

You should be able to sign in to Meta Account Centre on the web and enter your birthdate. Users were sent emails earlier this year telling them that they had to verify their age, or their accounts would be suspended.

Hey there,

We saw your post and wanted to lend a hand!

Experiencing issues with your Meta Quest account saying your suspended due to the system verifying your age can be far from ideal and we would love to provide you with the assistance needed to get you back to enjoying all your favorite games! Before we can provide you with a solution we need you to reach out to us privately so we can gather some basic information from you. Please select our name to get to our profile page, or click here.

Next, click "Send a Message" to privately message us!

Please remember, you must be signed into the community first to send us a private message.
 

We hope to hear from you soon!

Hey there,

We wanted to check up with you and ask if the issue's been resolved?

If not all you need to do is just to let us know so we can provide you with the assistance needed!

We hope to hear from you soon.