Forum Discussion

P01S0N1V7IE's avatar
P01S0N1V7IE
Honored Guest
5 months ago

My Headset Won't Turn On...

I have a meta 3s vr headset, but my headset won't turn on. I haven't been on it in a few weeks, but it was just working fine. no water has touched it, nothing got into it, and it was fully charged. but every time I press the on button the white light turns on it just doesn't stay on for long, I thought to hold the power button but it just kept blinking, after a few more tries the light barley comes on now, when I charge it the orange light doesn't even work, it won't charge, it's just pitch black, there's no air, nothing. it won't turn on and nothings working. please help me.

charging
factory reset
Headset
Meta Quest
Meta Quest 3
quest 3

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    5 months ago

    Hi there P01S0N1V7IE, thank you for your post.

     

    In order to look further into this for you, to run a few tests and look at the available options please send us a private message. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! 

     

    Please remember, you must be signed into the community first to send us a private message.

    We look forward to hearing from you!