My Rift S started to disconnect ramdomly last week. Now it is having connection issues and the video isn't working, showing just 3 dots.
I tried to contact suppot but my seial number is not being accepted!
Please Help!
Hi VentiLil​ 🙂
You can contact support via email, chat or WhatsApp here:
or by sending a PM MetaStoreHelp​ here in the forum.
Click on their name, then click the "message" button.
I hope you get it working again, I saw some posts from people having trouble with link after update to v81.
You can try using different USB and DisplayPort ports. Reinstall the Oculus software and update your GPU drivers.
I already tried those 3 things yesterday with no sucess =/
The rift s has been disconnecting for me since april.
What happens is itll play soundly for a few hours and cut out and completely crash the mobo usb controller and reset all my devices .
And since wednesday ive not been able to connect at all due to the usb port reset.
What i suggest is
Dont go into devmgr and uninstall the 20 some odd recognised devices that are attributed to oculus - as windows shall only install the drivers from the software app - and unfortunately theyre crank!
Dont reinstall/factory reset or completely fricking wipe ys pc as mentioned prior ; the goons are meta are morons with more a.i than QA/QC it shall install the same usb
Dont go into your bios and change anything there.
It is a usb driver issue.
And if you want to join the PTC ( private test channel)
And get the best of their cranky drives
Untested and fresh.
By all means.
But maybe dont get too hopeful
Because theyll install the same drivers.
Do a daily check.
Maybe in a few days they release something that only farts in bed and doesnt completely **bleep** the house
And remember, remember to never buy meta crap again
Three dots of cerebes' ballsack
Hi there,
Thanks for posting into our forum. We see that you're having issues with your Rift S not working and you're unable to contact support, we'd be happy to assist you here! Please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Thanks!
