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PunchyCrab2984's avatar
PunchyCrab2984
Honored Guest
4 months ago

Need help with Meta Quest account 2FA (locked out, but still logged in on headset)

Hi everyone,

I’m having trouble accessing my Meta Quest account. I set it up about two years ago, and it’s not linked to Facebook or Instagram. The account shows as the admin account on my headset.

The issue: whenever I try to log in on my phone or desktop, it asks for 2FA or recovery codes. I don’t remember setting this up and don’t have the codes anymore. I do still know the email and password, and the account is currently logged into my Quest headset.

Has anyone dealt with this before? Is there a way to reset or recover 2FA?

Thanks in advance,
Tim

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