New drivers are required for Meta Quest Link

Sorry Steve, it's not that. Like I said, I've waiting several minutes thinking it's doing something silently but it isn't. I've now re-tried, this time leaving my PC alone for over 2 hours after hitting the 'update drivers' button. It's no different. The software simply closes, creates a new desktop icon for 'Meta Horizon Link' then falls over/doesn't progress to its next step.

Hello there, thanks for your post. 

We understand you are having some issues with your Meta Quest link saying that new drivers are required for your app. As you have already tried repairing the app, we would now suggest trying to remove all of the app data from your computer, then reinstalling the app. Please follow the steps below to do that without issue!

1. Disconnect the Rift/Link cable from the computer.
2. Disconnect your computer from the internet.
3. Backup any necessary content.
   • Learn how to back up your content in our Help Center.
4. Reboot your computer into Safe Mode.
   • Learn how on this page.
5. Uninstall the Meta Quest Link app using the Control Panel.
   • Learn how on this page.
6. Delete all Oculus folders from the folder C:\Program Files.
7. Remove any Oculus folders from the following locations:
   1. C:\Users\YourUserProfile\AppData
   2. C:\Users\YourUserProfile\AppData\Local
   3. C:\Users\YourUserProfile\AppData\LocalLow
   4. C:\Users\YourUserProfile\AppData\Roaming
   5. C:\OculusSetup-DownloadCache
      • Note: The AppData folder is usually hidden. Use these steps to access AppData.
        1. Press Windows key + R to launch the Run dialog window.
        2. Type %AppData% in the Run box and click OK or press Enter.
        3. File Explorer will launch to the AppData\Roaming subfolder.
        4. Click AppData in the File Explorer address bar to show all three subfolders in the AppData location.
8. Restart your computer in normal mode.
9. Reconnect your computer to the internet.
10. Install the Meta Quest Link app again using the setup tool from our website.
11. Reconnect the Rift/Link cable and re-test the headset

If you are still having issues with your app, please contact us privately via the steps below. so we can assist you further. 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

Next, click "Send a Message" to privately message us!

Please remember, you must be signed into the community first to send us a private message.

Looks like it's installing for the wrong headset (Rift S).

In an attempt to solve my original issue, I wiped and reinstalled Windows 11 from scratch. I'm now getting this similar error as you when installing the latest setup from https://www.meta.com/gb/quest/setup/ 

[Info] [09/12/2025 00:52:40] SUCCESS! Installed driver: Rift S USB Driver
[Debug] [09/12/2025 00:52:40] -------------------------------
[Debug] [09/12/2025 00:52:40] Installing driver
[Error] [09/12/2025 00:52:40] Exception thrown that wasn't caught locally: An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)
   at Daybreak.Core.Native.GetDefaultAudioDevice()
   at OculusDriverInstaller.RemoteAudio.Install()
   at OculusDriverInstaller.Installer.Install()
   at OculusDriverInstaller.EntryPoint.Run(String[] args)
   at OculusDriverInstaller.EntryPoint.Main(String[] args)
[Fatal] [09/12/2025 00:52:40] An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)
   at Daybreak.Core.Native.GetDefaultAudioDevice()
   at OculusDriverInstaller.RemoteAudio.Install()
   at OculusDriverInstaller.Installer.Install()
   at OculusDriverInstaller.EntryPoint.Run(String[] args)
   at OculusDriverInstaller.EntryPoint.Main(String[] args)
                        Error Code: BadImageFormatException
                        Install Step: Unknown
                        Sub Install Step: Exception thrown that wasn't caught locally
                        Severity: Fatal
                        Line Number: 110
                        Caller: Main
                        ODI Version: 1.21.5.0
                        File Path: D:\full-fbsource\arvr\projects\oculus_pc_infra\Support\OculusDriverInstaller\OculusDriverInstaller\EntryPoint.cs

where it's falling over at `OculusDriverInstaller.RemoteAudio.Install()`. It appears it's trying to install the wrong .dll for the system. Commonly either a 32 vs 64 bit mismatch or a corrupt binary.

For reference to any Meta devs reading this. I'm on an `AMD 7950X3D`.

There is no solution to this other than to wait for a new release and hope the quality control takes a step up, fast!

Hey furryfox334 

Thanks for letting us know you're encountering the same issue. If you've tried the above steps and this still isn't working then please contact us privately and we'll have a look further into this for you. 

Here's how to contact us: 
 

•  Please select our name to get to our profile page, or click here.
• Next, click "Send a Message" to privately message us!
• Please remember, you must be signed into the community first to send us a private message.

Thank you and have a lovely rest of your day. 

what does "to users $PATH" suppose to mean ? do we need to copy/move that folder ? i don't understand where to :p

Yet again, a user provided an easier solution than a multi‑billion‑dollar company.Thanks!

Thank you so much as this has fixed my update issues. I also prepared text for others to hopefully follow and get their update going. Sharing below. Credits to you.

====

Meta Horizon Link – Installation Preparation (Workaround)    

This procedure can resolve Meta Horizon Link installation failures by adding required support paths before running the installer.  

Tested Versions:  
Meta Horizon Link — Setup.exe v1.115.0.0 (2025-12-09)  

Assumed Install Location:  
  - C:\Program Files\Meta Horizon\  

Procedure:  
1. Add the required support directory to the system PATH:  
  - C:\Program Files\Meta Horizon\Support\oculus-librarian  
2. Run Meta Horizon Link Setup.exe.  
3. Confirm the application launches successfully after installation.  

PATH Requirements:  
Must exist:  
  - C:\Program Files\Meta Horizon\Support\oculus-runtime  
  - C:\Program Files\Meta Horizon\Support\oculus-librarian  
Do not remove these entries after installation.  

How to Add a Directory to the System PATH (Windows):  
1. Press Start  
2. Search for View advanced system settings  
3. Open Environment Variables  
4. Under System variables, select Path → Edit  
5. Click New and add:  
  - C:\Program Files\Meta Horizon\Support\oculus-librarian  
6. Click OK to close all dialogs  

Reference:  
Technique credited to Upirr  
https://communityforums.atmeta.com/discussions/OtherTroubleshooting/new-drivers-are-required-for-meta-quest-link/1355181/replies/1356436  

====

Hi, this is what I'm seeing now also after fully removing any reference to Meta/Oculus/Quest from my computer and then also after a full reinstall of Windows in an attempt to solve the issue.

If you check your logs I expect you'll see similar to what we've found here: https://communityforums.atmeta.com/discussions/OtherTroubleshooting/new-drivers-are-required-for-meta-quest-link/1355181/replies/1356392

You should be able to find your install logs here to then confirm it's the same issue: 'C:\Users\YOUR_USER_NAME\AppData\Local\Oculus'.