Forum Discussion

Protege

6 months ago

Solved

No new navigator for me, many actual months after it has been announced

I’m on v 78.1027 and still don’t have the new, improved navigator. What is it with Quest updates? This is the only platform on earth where this kind of nonsense happens. Imagine you update your smart...

gaving7095
3 months ago
I had marked a previous post as the "solution" but being more sensible and fair about it I have this instead.
You can either:
A) Wait, or rather, carry on waiting for (hopefully) just a little longer.
By all accounts v.81 apparently should roll out to all devices this year (2025), once you get it, it should come with the new navigator and home environment.
B) Enrol in the PTC. Meta seem to have opened up additional places for this. You'll find it in the advanced device settings in the Meta companion / phone app.
Once enabled, check for a system update on your headset and v.81 (or newer) should be available. Download it, restart and my experience was that the new home environment was then automatically set, but I actually had to restart my updated headset one more time to finally get the new navigator as well.
Please note a few things:
Being on the PTC will likely mean more frequent device updates, which could be annoying for you.
If you wish to leave the PTC, you do it via the phone app but this will cause your headset to be factory reset and downgraded to the last firmware public release version.
PTC versions of firmware may contain bugs or have other issues. If you're out of warranty or unable to return or get help with your headset for any reason, you might prefer to just stay off the PTC.
C) Factory reset your headset, maybe? One helpful soul in this thread says they almost randomly got the new navigatior (on v.78 IIRC) having simply factory reset their headset.
The potential benefit is that this is therefore something which could work for you if you really don't want to wait any longer and there are no PTC slots available (or you don't want to join the PTC). Plus my own experience of factory resetting Quest headsets has generally been smooth and reliable.
Most saved games seem to automatically back up to cloud, you might want to double-check this however if you're going to be too upset with potentially losing any particular saved game data.
Good luck!
Thanks for reading, and an extra thanks to everybody who has contributed here so far.

gaving7095

Protege

3 months ago

I had marked a previous post as the "solution" but being more sensible and fair about it I have this instead.

You can either:

A) Wait, or rather, carry on waiting for (hopefully) just a little longer.

By all accounts v.81 apparently should roll out to all devices this year (2025), once you get it, it should come with the new navigator and home environment.

B) Enrol in the PTC. Meta seem to have opened up additional places for this. You'll find it in the advanced device settings in the Meta companion / phone app.

Once enabled, check for a system update on your headset and v.81 (or newer) should be available. Download it, restart and my experience was that the new home environment was then automatically set, but I actually had to restart my updated headset one more time to finally get the new navigator as well.

Please note a few things:

Being on the PTC will likely mean more frequent device updates, which could be annoying for you.
If you wish to leave the PTC, you do it via the phone app but this will cause your headset to be factory reset and downgraded to the last firmware public release version.
PTC versions of firmware may contain bugs or have other issues. If you're out of warranty or unable to return or get help with your headset for any reason, you might prefer to just stay off the PTC.

C) Factory reset your headset, maybe? One helpful soul in this thread says they almost randomly got the new navigatior (on v.78 IIRC) having simply factory reset their headset.

The potential benefit is that this is therefore something which could work for you if you really don't want to wait any longer and there are no PTC slots available (or you don't want to join the PTC). Plus my own experience of factory resetting Quest headsets has generally been smooth and reliable.

Most saved games seem to automatically back up to cloud, you might want to double-check this however if you're going to be too upset with potentially losing any particular saved game data.

Good luck!

Thanks for reading, and an extra thanks to everybody who has contributed here so far.

Maccyb123

Expert Trustee

3 months ago

A huge amount of excellent advice there. Thanks for putting all the effort into this. It will be very helpful for a lot of people. On the PTC issue, because I bought my headset in Germany and live in Istanbul, Türkiye, an unsupported country, I stay away from it, as though rare, bricking has happened to headsets, v76 being the last one if I remember correctly, caused major issues. I don't want to have to fly back to Germany to send it back to Meta! I think also, if you're outside of the warranty period you should consider the potential risk of untested updates. However if I lived in a supported country I'd probably risk ptc too. 😁 You might have been referring to me who got navigator with v78 after the factory reset! Your advice should be pinned somewhere so every user can see it. Kudos to you gaving7095

gaving7095
Protege
3 months ago
Hi! Yes, I was referring to you 😊 Thanks a lot for more valuable input. I've edited my post to just make a clearer point of caution re: using PTC.
For what are essentially cosmetic updates I don't think any risk of bricking is worth it. Now that you mention the v.76 issue I do remember something. Hopefully headsets were recoverable but nobody wants to go through that.
I assume by setting updates to NOT install automatically I may be able to enjoy the PTC but have time to check for issues before potentially falling foul of a known major problem - time will tell!
I've found the whole "update & shut down" thing to be frankly more annoying than useful so have switched that off long ago, and just check manually.
Same with switching headset on automatically to update. All that ever seemed to do for me was mean that I'd occasionally find my headset with a dead battery when I came to use it.
- Maccyb123
  Expert Trustee
  3 months ago
  Would you believe, I just got v81 this afternoon. My mining town is gone but there's one nice enough night time mountain scene but it's a bit low res compared to the old home environment. Wierd thing IS, I can't find the setting to change it to another environment. Lol.
  - Choleni
    MVP
    3 months ago
    Maccyb123 press the menu button on your left controller😁