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JLOrX's avatar
JLOrX
Honored Guest
28 days ago

No Quest cash received.

Hi. I signed up through a referral link for my new account, and activated my new Quest 3. And so far I haven't received the $30 promotional Quest the link itself told me I would get. I would like to know if it takes some time for it to appear, or if it is an error, as for what I've seen it seems to be one. Hope you can help me. Thanks.

2 Replies

  • Hi JLOrX​ πŸ™‚

    Normally, you should receive the Quest cash immediately.

    Have you redeemed it as described in the following link?

    Step 1 isn't correct anymore, just tap on the three lines in the top left corner of the app to open the menu, then follow the other steps.

    Send and redeem Meta Quest referrals

    If this doesn't work, reach out to support. You can do that via email, chat or WhatsApp here;

    Get Support

     

    I wish you a lot of fun with your new Quest!πŸ™ƒ

     

    • JLOrX's avatar
      JLOrX
      Honored Guest

      Hi. First of all, thanks for your answer.
      Yes, I did that, but there's no credit to redeem even. I guess I'll DM support, to see if they can help me.
      Thanks again.