Hey CadeIsHot! we'd love to get your Link capabilities back up and running properly, however, it is best done through a support ticket where you can submit log files for us to do in-depth research into your issue. Here are some steps to follow in order to collect your log files:
- Open the Run window (Windows key + R).
- Enter and run: C:\Program Files\Oculus\Support\oculus-diagnostics\OculusLogGatherer.exe
- The above link is the default directory. Bear in mind that if you installed the Oculus PC app to another drive you will need to update the command with the correct file path.
- Select the checkbox next to ‘Full logs’.
- Select "1 day" from the "Collect last" drop down list.
- Wait for the log collection to finish. This can take some time to complete.
- The program will automatically generate a zip file containing your logs, which will be saved to your desktop automatically.
- Attach the newly created zip file to your next support response.
Once you have your log files collected, please submit your support ticket through the link here: https://metaque.st/Support! When submitting your support ticket, please attach your log files so our Meta Store Support Agent can begin deep diving the issue! Also, please don't forget to mention all the troubleshooting steps you have taken to resolve the issue! We look forward to hearing from you via support ticket!