i reboot it and it works
I’m having the exact same problem as you every time I even connect it to a cable it just doesn’t turn on and I put it on and I see the meta quest logo for one second and it goes to the no battery logo there even isn’t any light.
Hey @chillz_vibez82.2022! We hate to see you're having troubles charging your headset, as we're sure you're eager to get back in the game! We'd love to take a look into this for you. If the previously provided troubleshooting wasn't able to help, we advise you to reach out to our amazing support team for further assistance.
Mine is doing the same. I wonder if Meta doesn't like us.
I see the Meta logo for 1 Second and Then i see A low battery idk How to fix plz help meta
Metoo
Hi there!
We understand it can be devastating If you purchase a brand new Quest 2 only to find it won't respond, so we're going to do everything we can to get you up and running as fast as possible!
First of all once you have tried to charge it with the cable and charger from the box for at least 2 hours. If it still won't power on, please try the following:
1. Try a different cable and charger.
2. Gently remove the facial interface from the headset and charge that way.
3. Remove any third-party accessories from the headset if you have any and charge that way.
4. Try charging from another outlet.
If it still hasn't shown any results please get back in contact with us and we can provide additional support!
Thanks very much.
It's actually an easy fix. The battery in the headset has partially unplugged. That's where it plugs up in the picture. There's 6 torque screws on the face side then behind that is 5 phillips screws then the front pops off
Same
