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Jpdajoinx13's avatar
Jpdajoinx13
Honored Guest
15 days ago

Oculus quest 2 won't turn on

My Oculus quest 2 won't turn on, despite being hooked up to a charger the LED doesn't seem to be working even after left plugged in for hours nothing.

my Oculus got like this after trying to install a update, the update restarted my device turned back onto a gray screen then the whole Oculus powered off. Tried to manually hard reset with the power/volume buttons no signs of life how can I fix?

3 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey there Jpdajoinx13,

     

    We've just come across your post regarding the issue you are having with your Meta Quest 2 and that the headset will not power on. We know how eager you are to get back into the world of VR, so we thought we'd lend a hand.

     

    Please try removing any unsupported third-party accessories that may affect boot (such as external battery packs, accessories that plug into the USB-C port, etc.). Should you still be experiencing issues booting your headset, then send us a private message by selecting our name to get to our profile page, or clicking here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    Looking forward to hearing from you!