Forum Discussion

tyronx's avatar
tyronx
Explorer
1 month ago

Oculus Rift CV1

I'd like to make a purchase on the Meta store through web browser, but I get the error "To make a purchase, you'll first need to pair your headset."

It indeed does not show up when i log in on the web browser, but its clearly there in the Meta Horizon Desktop app:


How can I make purchases?

6 Replies

  • For context, 2-3 years ago i was able to make purchases just fine. And I got the headset new off amazon in 2016

  • Hi tyronx​ 🙂

    I heard from other users that their unsupported headsets are no longer listed in their devices on their account.

    But this is the first time I hear that they aren't able to make purchases anymore.😮

    Hopefully, this is just a glitch in the store.

    Contact support via email, chat or WhatsApp HERE

  • Just for myself. Thanks! I'll try to contact support