Original Meta Quest Unable to get past 1/2 of Update after Factory Reset.
Hi. I recieved an original Meta Quest (made in 2020) via secondhand. I updated it to the recent verison before I had to factory reset it.
After a factory reset I cannot get past the update part of the beginning steps of setup. It just says "Update 1 of 2 complete. Continue in the Meta Quest app."
I know it wants me to watch a safety video but it gets stuck on this part specifically. Ive factory reset it three times now in hopes of getting unstuck but to no avail.
After some research I've learned im not the only person with this problem and one of the few ways to get past this issue is by having an iPad for some reason that devices verison of the meta horizon app isnt broken.
I dunno what to do, im starting to consider this thing is bricked now and theres no other use for it if Meta refuses to acknowledge a problem thats been going on for over a year.
Hi bear_teeth 🙂
The headset isn't bricked.
You'll need an Android device with an older version of the Horizon app for the setup.
Look the solution here: it'll tells you what you must do and includes a link to an older Horizon version.
Maybe you must try various versions.
Good luck🤞
